Every delivery
matters,
because every
delivery
reaches a patient.
 

Our dispatch is available 24 hours a day, 7 days a week, including nights, weekends, and holidays. STAT requests receive immediate priority, with the nearest available courier dispatched as quickly as possible. Response times depend on pickup location, traffic, and courier availability, and an estimated pickup time is provided when the request is confirmed.

Vanguard One Logistics personnel are trained in HIPAA/PHI safeguards, OSHA Bloodborne Pathogens, Hazard Communication, chain-of-custody procedures, specimen handling, and applicable DOT hazardous materials requirements, including UN3373 Biological Substance, Category B handling. Additional client-specific training is completed when required by the healthcare facility or contract.

Yes. Vanguard One Logistics provides scheduled daily, weekly, and custom multi-stop medical courier routes. We work with each facility to develop pickup and delivery schedules based on volume, locations, handling requirements, turnaround times, and service frequency. Dedicated-route and customized pricing options are available based on the needs of each account.

Yes. Vanguard One Logistics is a service-disabled veteran-owned, California-based medical logistics company positioned to support government agencies, VA healthcare facilities, and public-sector healthcare programs. We welcome subcontracting, teaming, and direct contracting opportunities and can meet contract-specific documentation, compliance, insurance, and reporting requirements.

Opening an account is simple. Contact our team or submit a service request with your facility information, pickup and delivery locations, service frequency, handling requirements, and expected volume. We will review your transportation needs, develop the appropriate service and pricing structure, complete any required onboarding documentation, and establish dispatch and billing procedures. New-account inquiries are typically reviewed within one business day.